Booking Terms & Conditions for Treadstone158 Ltd trading as Duke St Boutique, with the company registration number of 16541480
- Booking via our website or Hotel: We offer free cancellation up to 48 hours prior to the day of arrival.
- For group bookings or party suite cancellations, please contact the hotel directly.
- Any non-cancellable reservations (made within 48 hours prior to the day of arrival) are non-refundable or transferable.
- Booking via a third-party: For bookings made through an online booking platform (e.g. Booking.com, Expedia) or third-party travel professionals, please contact them directly for their terms and conditions. We have advised these companies of our cancellation policies.
ADDITIONAL TERMS
- £100 pre-authorisation will be taken up to 2 days before arrival. You will be contacted by one of our reception team members.
- We are a non smoking hotel – if there is any evidence of smoking found, your deposit will be retained and further charges may be applied.
- Check out is 10am – if you do not comply with this – a late fee will be charged.
- Cash is not accepted at the property.
- Photo ID is needed for the main booker and the person paying the deposit if this differs from the main booker (photo ID is needed for children)
- Minimum age is 2, max age for children staying is 12 years old.
- We will not tolerate abusive behavior, you will be asked to leave immediately with no refund given.
- After 10pm no other guests are allowed in your hotel room except residents of the hotel.
If you have questions regarding our additional terms, please contact our support team for assistance on reservations@dukestboutique.com or the relevant hotel team directly.
GROUP BOOKINGS
When booking a group booking, different policies and additional supplements will apply. Please contact 0151 294 4000 for details of this. Any group bookings made via our website will be held provisionally until the group terms are agreed and our contract signed. Payment of 50% will be required. We reserve the right to cancel group bookings made on the transient rates available through our website.
If you have questions regarding an upcoming reservation, please contact our support team or the relevant hotel team directly.
CONTACT US
181-185 Duke Street, Liverpool, L1 4JX
Tel: 0151 294 4000 or email reservations@dukestboutique.com
Opening Hours: 24 hours, Reception desk limited hours, please call number above.
